This Privacy Policy has been adopted by Morovati Properties Ltd., Reservations Center (the companies and hotels listed above will collectively be referred to as the “Armon Hayarkon” or “we”) regarding the collection and dissemination of information (“Privacy Policy”).
The privacy policy details the types of personal information as well as other information (as defined below by the Armon Hayarkon collects about the users of the services (as defined below), how the Armon Hayarkon collects the information and what use the Armon Hayarkon makes of the information including keeping the information, processing it, transferring it to third parties and more.
This privacy policy statement is written in masculine language for convenience only, but is intended for both women and men.
The Armon Hayarkon collects personal information and other information (as defined below) through :
(1) websites operated by the Armon Hayarkon where this privacy policy is accessed at www.armon-hotel.co.il, and other sites owned or controlled by the Armon Hayarkon
( the sites will be collectively referred to as the “Sites”);
(2) through the applications that the Company makes available for use on computers or mobile devices (hereinafter: “The Apostles”);
(3) through social media pages owned and controlled by the Armon Hayarkon (hereinafter together: “Social Media Pages”);
(4) when as guests visit or stay in one of the hotels listed above or through other offline interaction with the Armon Hayarkon (such as a call to the call center).
App sites and social media pages will be collectively referred to as “the online services” and together with the offline channels – “the services ”.
Using the guest services agree to the terms of this privacy policy. The privacy policy should be read carefully.
The Armon Hayarkon serves as the data controller of the personal information about guests or those who contact one of the media listed above in Sections 1-4.
The information provided or delivered to the Armon Hayarkon, whether in writing or in writing, depends on the guest’s consent and their wishes and does not stem from a legal obligation.
However, if the information is not given to the Armon Hayarkon or if the Armon Hayarkon is not allowed to collect such information, the Armon Hayarkon will not be able to provide the services to those interested.
Collecting personal information and other information 1
. “Personal Information” means data that identifies you as individuals or relates to a particular person.
The Armon Hayarkon collects personal information such as :
1.1. Contact information (name, email address, mailing address, phone number, fax number, Passport number, ID number);
1.2. Payment information – Payment method(payment card: General PCI DSS numbers and expiration dates, billing address and bank account number);
1.3. Demographic data (age, gender, address, citizenship, and preferred language);
1.4. information about family members and companions such as names and ages of children or a spouse;
1.5 Information about family events: Birthdays, anniversaries;
1.6. information regarding the reservation made, in connection with the stay or visit of the Armon Hayarkon (arrival and departure time, goods and services purchased at the hotel, personal preferences (as defined below), telephone calls made);
1.7. information required to fulfill special requests and/or special conditions of stay (preferences, recreational activities, accompanying name, number of children and their age);
1.8. Guest preferences (“Personal Preferences”), such as interests, activities, hobbies, food and beverage choices, Services and requests you have notified the Armon Hayarkon or preferences learned about you during your visit;
1.9. information relating to members of the Customer Club program;
1.10. information based on geographic location or other location;
1.11. Photos, video and audio collected through security cameras located in public areas in the Armon Hayarkon, such as the hallways and lobby of the Armon Hayarkon (closed circuit television systems CCTV and electronic card keys.
2. “Other information” means data that does not reveal personal and specific identity and does not relate to a particular person. The Armon Hayarkon collects other information such as browser data and mobile device including IP addresses and data collected by “cookies”, pixel tags and other technologies, aggregate data regarding guest stays at the Armon Hayarkon, as well as responses to promotional offers and surveys.
3 In some cases, the Armon Hayarkon makes a combination of personal information and other information (such as a combination of guest name and location). In such a case, the Armon Hayarkon will treat the combined information as personal information, as long as the information is combined .
4 If information has been provided to the Armon Hayarkon and/or to service providers of the Armon Hayarkon which includes personal information about third parties (for example, in the event that you make an order for another person), who refer to information collection means, They declare that the third party has agreed to provide such information and that the third party allows the Armon Hayarkon to use the information in accordance with the provisions of this Privacy Policy.
How Personal Information and Other Information are Collected in the Company
as follows :
5. Online Services: When placing an order, purchasing goods or services, contacting the Company and its representatives in any way, posting on social media pages, joining a mailing list or participating in surveys, feedback, competitions or marketing offers, and when applying for a job at the Armon Hayarkon.
6 Offline visits and interaction: During a visit to the Armon Hayarkon, while staying as a guest at the Armon Hayarkon and using the services offered by the Armon Hayarkon. Personal information is also collected when participating in promotional events as guests of the Armon Hayarkon and/or promotional events hosted by the Armon Hayarkon or when providing personal information as part of a promotional event. Personal information about the moral of the information is also collected through a closed-circuit camera system set up for security purposes in the public areas of the Armon Hayarkon (CCTV), through electronic key cards and through other security systems.
7 Other sources: Personal information is also obtained from third parties including information from travel agents, from customer club programs, credit card companies, from the state authorities (in order to comply with the law), from survey companies, from service providers of the Armon Hayarkon.
8 Automatic Information: When you use the sites and/or use the apps as defined above, the Armon Hayarkon receives and retains information in connection with the activity on such sites and apps as well as collects additional automatic information from the browser and mobile device. For example, as is the case with other websites, we receive certain information when the browser through which you access the site including address information, IP address , browser type, operating system, mobile network data, viewed pages and browsing times. This information is used by us in communicating and providing services to customers .
9. Customer Service Centers: When making a phone call, contact the Armon Hayarkon via e-mail, fax, online chat or customer service. This communication may be recorded for the purpose of ensuring the quality of service and training .
10 Accumulated Information: Information that does not personally identify the user or any other user.
Use of personal information and other information
. The Armon Hayarkon uses personal information and other information for one or more of the following purposes:
11.1. Place orders and purchases of services and products: The Armon Hayarkon is processing the information concerning the transactions you entered into with the Armon Hayarkon, including through the sites (hereinafter: “Business Data”. The transaction data will be processed for the purpose of completing the order, providing products and services, adapting services provided by the Armon Hayarkon to your preferences, receiving feedback on the stay in the Armon Hayarkon and keeping records of such transactions .
11.2 Contact with guests: In order to offer services based on your preferences, the information was collected prior to and during a stay at one of the Armon Hayarkon. The information may be used for “persistent customers” events which we may periodically edit alone or with partners or by our partners .
11.3 Reactions to inquiries: The Armon Hayarkon processes information in connection with the application of users of the services (hereinafter: “Data in connection with the referral.” Data in connection with the reference include reference content and reference-related meta-data (such as groups, meetings, and events). Contact data will be processed to communicate with guests and maintain records .
11.4. Business Objectives: The Armon Hayarkon processes the information for business purposes including, developing new products, improving the site, improving our services, identifying usage trends and visitor patterns, determining the effectiveness of promotions, third-party performance assessments (such as travel agents), forecasting the return and occupancy of the Armon Hayarkon, and meeting commitments.
11.5 Administrative and other communication: Delivery of information to you regarding the Site, changes to the Terms of Use, changes to the Privacy Policy or other administrative information (for example – information about orders made such as confirmation emails and more).
11.6. Marketing and promotion: Sending marketing and promotional messages about the Armon Hayarkon and products and services that we think will be of interest to information ethics; Including spa services, bars, restaurants and more .
11.7. Safety and Security: Maintaining the health and safety of leisure travelers as well as other guests and staff of the Armon Hayarkon during a stay at the Armon Hayarkon.
11.8 Our Legal Obligations: Comply with the provisions of the law including laws, regulations, guidelines and legal proceedings.
11.9. The Armon Hayarkon uses personal information and other information, all or some of them, to perform certain statistical calculations, some of which will be displayed on apps, websites and/or other services; . 12.The legal basis for processing personal information is one or more:
12.1. Agreement.
12.2. providing the services.
12.3. Compliance with any law, including laws, regulations, orders, guidelines, court rulings and more.
12.4. Legitimate and business interest of Yarkon Palace.Disclosure and transfer of personal information and other information.13
. The Armon Hayarkon may disclose and transfer the personal information and other information as detailed below :
13.1. Each of the hotels listed in this Privacy Policy above in order to provide a better hospitality experience based on personal preferences and experience gained in connection with the use of the services provided to the guests of the Armon Hayarkon on previous visits.
13.2 To a representative or travel agent who has provided us with personal information about guests (for example, a travel agent, escort, employer, or partner).
13.3, for service providers to the Armon Hayarkon. Examples of service providers are IT service providers , legal consultants, accountants, payment service providers, etc.
13.4. To business partners of the Armon Hayarkon in the field of marketing and advertising, in order to publish advertising ads relevant to users of the site and to encourage users to return to visit the site. These partners will not use the personal information for any other purpose except for such direct marketing purposes and in any case will always have the right to object to the performance of the aforesaid .
13.5 The Armon Hayarkon may transfer personal information and other information about to third parties in the event of reorganization, merger, sale of any property or shares of any of the hotels listed in this Privacy Policy above, joint venture, check of rights and/or obligations of any of the hotels listed in this Privacy Policy above, Transfer or other disposition in the Armon Hayarkon business and its assets, all or some of them (including liquidation and other similar proceedings).
14. The Armon Hayarkon may disclose personal information and other information if it is found to be necessary: (a) to comply with the provisions of the law; (b) to comply with the instructions of the court in the framework of legal proceedings; (c) for the purpose of responding to requests and inquiries from public or governmental authorities; (d) enforcement of the Terms of Use; (e) to protect the business of the Armon Hayarkon; (f) for the protection of the rights, privacy, safety or property of the Armon Hayarkon, of the guests, who use the services and of others; In order to enable the Armon Hayarkon to act to receive remedies it is entitled to under law and/or agreement and to reduce its damage.
Transferring information beyond the 15 borders
. In general, the processing of information is carried out within the borders of the State of Israel, processing of information carried out by third parties or cloud services, can and will be performed on servers worldwide such as Microsoft’s Azure servers or Microsoft’s 365 servers, etc.
16. At the same time, some of the information may be held in a cloud outside the borders of the State of Israel or the Union. The operator of these services has committed to comply with GDPR provisions . In this particular case, the Armon Hayarkon makes sure that appropriate measures are being taken to secure personal information at an appropriate level of protection.
How the information provider can access, modify, or restrict the use of the personal information provided
if their place of residence in the Union is governed by the following instructions :
17. The right to receive information about the processing of personal information: We strive to provide concise, transparent, clear, simple, and easy-to-access information about the terms of the processing of personal information .
18 The right to access, correct or delete personal information: We allow information relayers to obtain confirmation from us whether personal information is processed as well as details about the conditions for processing such information, as well as to receive an electronic copy of such information.
19 The right to correct personal data.
20. The right to request the erasure of personal information, subject to the provisions of any law and in the fulfillment of the following conditions:
20.1. Personal information is no longer necessary for the purpose for which it is collected, stored and processed;
20.2. wish to withdraw your consent on the basis that the processing of personal information has been carried out and there is no longer any basis that justifies the processing of such personal information;
20.3. the data ethic believes and can substantiate the claim that the processing of personal information is illegal;
20.4. Personal information will be deleted in accordance with the Armon Hayarkon’s obligation in accordance with the provisions of the law;
20.5. Right to restrict the processing of personal information: This right shall be granted to you in a number of cases, and in particular in the following cases:
20.5.1. In case of dispute over the accuracy of personal information;
20.5.2. to the extent that they believe and can substantiate the claim that the processing of personal information is illegal but oppose the deletion of personal information and demand instead the restriction of processing;
20.5.3. when the Company no longer needs personal information but needs personal information to exercise, establish or defend your rights;
20.5.4. When the decision about the legitimate interest of the Armon Hayarkon overcomes your interests as the information bearers .
21. Right to transfer information:
21.1. If the basis for the processing of personal information is consent or agreement, moral information is entitled to receive the personal information provided to the Armon Hayarkon in an acceptable format and to transfer this information to another controlling shareholder.
22 Right to withdraw consent:
22.1. Where the basis for the processing of personal information is consent, applicants are entitled to withdraw their consent at any time by the data means for this purpose (as set out in this Privacy Policy below). It should be noted that such withdrawal of consent applies only to the future and does not apply to information that works before the withdrawal of consent. For the avoidance of doubt, it is clarified that the cancellation of the consent will not put into question the legality of the processing of personal information which was carried out prior to the cancellation of the consent stated .
23 The right to decide the fate of personal information after death:
23.1. The data ethic may decide the fate of the personal information after death by providing general or specific guidelines. The Armon Hayarkon is committed to respecting these guidelines. In the absence of instructions, the Armon Hayarkon recognizes the possibility that heirs will exercise certain rights and in particular the right to access personal information, if necessary, the rights of the deceased’s estate; Right to object to the termination of the deceased’s user accounts; The right to object to the processing of the information of the deceased .
24. The right to file a complaint with the relevant privacy protection authority:
24.1. If, despite the Armon Hayarkon’s efforts to maintain the confidentiality and privacy of personal and moral information, they feel their rights have been violated, they have the right to file a complaint with the relevant privacy protection authority. A list of authorities is available on the website of the European Commission.
25. If the seat of the data controller is outside the EU (including Israel), they have the right to review and correct the information stored in the Armon Hayarkon databases in accordance with the provisions of Israeli law, including the provisions of the 1981 Privacy Protection Law.
Security 26
. The Armon Hayarkon takes reasonable organizational and technical measures to protect personal information in connection with unauthorized access, disclosure and disclosure of the information, deletion or modification of the information, the random loss of the information, misuse or damage. The Armon Hayarkon carries out inspection and monitoring activities at an appropriate frequency of such protection and security measures .
27 When required to disclose or transfer personal information to third parties and access holders, the Armon Hayarkon will ensure that those third parties commit to an appropriate level of data protection. The Armon Hayarkon requires contractual obligations from third parties to ensure that the personal information is processed only for the purposes for which you have agreed and in accordance with the level of confidentiality and security required .
28 If there is reason to believe that communication with the Armon Hayarkon is not secure (for example – if it is believed that the personal account in the Armon Hayarkon has been hacked) contact should be made immediately as detailed in the “Contact Us” section below.
Time of observation 29
. Subject to the provisions of any law, the Armon Hayarkon will retain the personal information for a period required for the implementation and implementation detailed below:
29.1. The purposes for which the Personal Information was provided;
29.2. business interests of the Armon Hayarkon including the retention of information;
29.3. a requirement to retain information that may be relevant to regulatory investigations or legal proceedings;
29.4. compliance with the provisions of any law, regulation, legal process, including court orders and/or disclosure required by governmental and other authorities;
29.5. To fulfill the legitimate interest of the Armon Hayarkon and third parties, including protection against legal proceedings and more.
Sensitive information 30
. Unless specifically requested, the Armon Hayarkon wishes not to disclose or disclose in the course of the use of the Services or in any other way any sensitive personal information (e.g. Social Security numbers, data relating to race or ethnicity, political opinions, religion, ideology or other beliefs, health, biometric data or genetic data, criminal past, Administrative or criminal proceedings and sanctions imposed in connection with the aforesaid).
Use of the toilet by underage persons.
The Armon Hayarkon does not knowingly collect personal data from anyone under the age of 18.32
. The Armon Hayarkon collects personal data from persons under the age of 18 as part of the guest’s registration process, but this is always subject to the consent of the parent or guardian of the minor.
Thirty-three
. The Company may change and update this Privacy Policy from time to time at its absolute discretion without notice. The responsibility for recognizing the changes, if any, that will be made in the Privacy Policy is solely on users.
Cookies (
34). Like many other sites, and in order to improve the user experience on the website and the web pages the Armon Hayarkon uses “cookies”. “Cookies”, in themselves, do not provide the Armon Hayarkon with personally identifiable information unless the user has chosen to provide such information (for example by registering for one of the services). However, if you choose to provide personally identifiable information on the Site, this information will be linked to data stored in “cookie ”.
35. A cookie is a small text file containing small amounts of information that the site places on a computer or mobile device. “Cookies” are designed to help your computer or device remember something that the user did on the site, for example remembering that the user has logged into an account or these and some buttons have been pressed .
36 The Armon Hayarkon uses “cookies” as a tool to understand the use of the site and to improve the content and suggestions on the site. This use is used to personalize the user experience on the Armon Hayarkon’s web pages, offering relevant products, programs and services, and targeted advertising .
37 Disabling cookies – The browser used by the information provider may allow control of “cookies”; Some browsers may allow settings that prevent the collection of “cookies”. If there is no consent to the use of cookies, the use of cookies must be disabled in accordance with the instructions of the browser settings as described here. Please be aware that after disabling the cookies certain features on the site may not work properly.
There are third parties that operate certain types of cookies that provide an automated deactivation tool of their “cookies”, you can see a list of “cookies” operated by third parties and a link to their automatic deactivation. In other cases, cookies may be disabled by third-party management tools such as here .
38. The company uses a variety of “cookies”:
38.1. Session cookies – These “cookies” are temporarily stored during the browsing activity and deleted from the mobile device after the browser closes. We use temporary cookies to support the functioning of the Site and to understand your use of the Site, such as the pages you visited, what links you used and how long you stayed on each page .
38.2 Essential cookies – these “cookies” are necessary for the operation of the site and for example allow a member of the club to connect and enjoy the benefits of the member.
38.3 Functional cookies – We use functional “cookies” to save the settings of the site – settings such as the preferred currency in checking hotel prices on the site. The Armon Hayarkon also uses functional “cookies” to store data so that these data can be easily found on the next visit to the site. Certain functional “cookies” are essential for viewing maps or videos on the site. The company uses Flash cookies for certain animation content .
38.4. Persistent cookies – These cookies are not deleted upon closing the browser but are stored on the device for a fixed period or until they are deleted. Every visit to the site of the server that has determined the “cookie” will identify the persistent “cookie” that was saved on the personal device. The company uses persistent “cookies” to store your preferences so that they are available to guests on the next visit. For example, If you have already connected to these “cookies”
, you will skip the login phase of your next visit to the website.38.5 Targeting and advertising cookies – the use of these “cookies” is for information gathering purposes in order to help the Armon Hayarkon improve the products and services as well as to display targeted ads that the Armon Hayarkon believes will be relevant to the user. The Armon Hayarkon uses “cookies” targeting the websites for various marketing initiatives and campaigns. HaArmon Hayarkon also uses “Analytics cookies” (see below) and other advertising technologies .
38.6 These “cookies” collect information about the use of the site and allow the Armon Hayarkon to improve the activity of the site. These “cookies” provide the Armon Hayarkon with aggregate information in which the Armon Hayarkon uses to monitor the performance of the site, count visits to each page, detect technical errors, check how users arrive at the site and measure the effectiveness of advertising and targeted ads.
39 The website uses third party cookies:
39.1. Google Analytics cookies – Google Analytics cookies are used to collect information about how users use the site. The Armon Hayarkon uses information to create reports and improve the site. These “cookies” collect information anonymously, such as determining the number of visitors, where users came from, and on which buttons the user click. To read Google’s privacy policy regarding Google Analytics, click here. To disable Google Analytics cookies, click here. Google cookies include Google AdWords cookies and DoubleClick cookies for marketing, advertising and remarketing that enable the identification of visitors to our advertising partner sites and contact them with ads and interest-based information. To learn more about Google AdWords and DoubleClick , click here.
39.2. Facebook cookies – the use of these “cookies” is for interest-based advertising, i.e., ads that the user may be interested based on his activity on sites other than “Facebook.” These “cookies” collect information from visits to the site and enable the promotion of ads through the “Facebook” platforms. To read more about interest-based ads from Facebook click here.
In order to disable interest-based Facebook ads , you must follow “Facebook” instructions here.
More information about Facebook’s privacy policy can be found here .
39.3. Bing/Microsoft Cookies – Bing cookies are used to collect information about how visitors use the company’s website and to market, publish, or remarketing. These cookies enable us to identify visitors to our advertising partner websites and to refer them with interest-oriented or ad-oriented information. For more information about the Bing/Microsoft Privacy Policy, click here.
Data Protection Officer (DPO)
40. When it comes to matters relating to European law on issues of privacy protection, contact the Information Protection Commissioner of the Armon Hayarkon Reuven Cohen.
- No double discounts.
Contact us
if there are any questions regarding this Privacy Policy or in connection with the Armon Hayarkon’s practice on privacy matters – please contact the Data Protection Officer via e-mail info@armon-hotel.co.il
